We don’t pretend to be all things to all people so if we don’t think we are suitable, we’ll say so at the outset.
Our first step is usually to meet up and gather the information we need before providing an outline plan explaining our proposal and the costs.
We have taken part in many formal pitches but increasingly our business is based on personal recommendation.
Our major clients are mainly retained on an annual basis with a ‘framework agreement’, monthly retainer or the like but we also work on a project by project or ad hoc basis.